Outcomes Not Features

Wise words from Andrew Schulkind of Andigo.

You often hear that you should focus on benefits, not features. Even better than benefits, though, are outcomes. 

Create a compelling case for what happens when someone works with you and they’ll stop thinking about the quarter-inch hole they need and start thinking about the value of working with you to make that quarter-inch hole. The quarter-inch drill bit never even enters the equation.