Retrieving Your Password

If you have forgotten your password for the website, you can not retrieve your old password. However, you can create a new password.

1. From the Log In page, click on Lost Your Password? You will see the request form below. You must enter the username or email address that is associated with your member profile. Keep in mind that the username is cAsE sEnSiTiVe.

2. If you entered the correct username or email address, you will receive an email that looks like the one below. Click on the link at the bottom of the email.

 

3. You will then be taken to the Password Reset page (see below). Be VERY CAREFUL when entering your new password. Remember, passwords (and usernames) are cAsE sEnSiTiVe.

4. If you have successfully updated your password, you will see a confirmation screen like the one below.